Refund policy

Refund & Exchange Policy – SELECTIVES

At SELECTIVES, we put great care into curating and delivering high-quality products to ensure customer satisfaction. We want you to enjoy a smooth and reliable shopping experience.

Order Cancellations & Refunds

• Once an order is placed on SELECTIVES, it cannot be cancelled, refunded, or returned.
• We strongly encourage our customers to carefully review product details, sizes, and specifications before confirming the purchase.

Exchange Policy

• SELECTIVES does not accept exchanges for reasons such as:
• Size issues
• Color variations due to lighting or screen resolution differences
• Change of mind or personal preference

Exceptional Cases

• In rare and extreme cases where a product is received in a damaged, defective, or faulty condition, the customer may contact us within 24 hours of delivery with clear photos/videos as proof.
• Such requests will be reviewed by our team, and if approved, an exchange or replacement will be arranged.
• Please note: all shipping costs in such cases will be borne by the customer.

Important Note

By placing an order with SELECTIVES, you agree to this policy. Please take time to carefully review your order before checkout, as we do not entertain cancellations, refunds, or exchanges except in the exceptional cases outlined above.